At Makemybear.com we pride ourselves on ensuring we do everything to deliver you a top quality product every time!

 
While all of our products are quality checked prior to distribution, in very rare cases they may be damaged in transit. Therefore, if your teddy does not make it to your doorstep in perfect condition we will refund your money, up to 30 days from receiving your Makemybear.com products. Check out our Guest Services section for more details.

We hope you get as much enjoyment from our products as we do here at Makemybear.com.

We look forward to providing you with a professional level of customer service at all times and quality products for many years to come. Happy shopping!





At Makemybear.com we aim to provide you with a professional level of customer service at ALL times. After all, we want you and your friends to come back and see us again and again. Most of all however, we want you to enjoy your online experience with Makemybear.com from the moment you enter our site all the way through to enjoying your new Makemybear.com teddy bear or accessory.

The aim of the Guest Services section is to provide you with key information that will provide you either assurances or answers to some commonly asked questions before you conduct an online purchase with Makemybear.com.

If for any reason we have not provided an answer to your question or given you the appropriate assurances please send us an email at guestservices@makemybear.com and we will do everything we can to meet your requirements.

Please click on the following topics for more information;

1. FAQ
2. Worldwide Delivery
3. Payment & Security
4. Terms & Conditions
5. AboutMakemybear.com
6. News

 

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