At Makemybear.com we pride ourselves on ensuring we do everything to deliver you a top quality product every time!

 
While all of our products are quality checked prior to distribution, in rare cases they may be damaged in transit. Therefore, if for any reason you are not satisfied with your purchase we will refund your money, up to 30 days from receiving your Makemybear.com products – No questions asked.

We hope you get as much enjoyment from our products as we do here at Makemybear.com.

We look forward to providing you with a professional level of customer service at all times and quality products for many years to come. Happy shopping!





At Makemybear.com we want to make ourselves completely accessible and welcome all questions and/or comments that you have – after all, this allows us to assess the success of our business and processes as well as providing us an opportunity to improve our products and/or services on an ongoing basis.

For general enquiries please email our customers services team on guestservices@makemybear.com

For specific enquiries please email us on the following links;

Information on Safety Requirement Standards: standards@makemybear.com

General Delivery Enquiries
delivery@makemybear.com

Delivery Status Enquiries
deliverystatus@makemybear.com

Information regarding our third party Payment Provider, WorldPay.
www.worldpay.com

To unsubscribe from our mailing list
unsubscribe@makemybear.com

To notify us of a return
returns@makemybear.com

To make a complaint
complaints@makemybear.com

Makemybear.com is a division of Enterprise Investments (NZ) Ltd.

Head Office Physical Address & Contact Details:

Makemybear.com
81 Memorial Avenue, Fendalton
Christchurch 8005
New Zealand
Phone & Fax 0064 3 351 0909

As and when our new global offices open the contact details will be detailed here.

Please feel free to contact us.


 

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